When we started this blog, CMDBs were all the rage. ITIL was at its peak. Practically every single customer asked us about our “CMDB strategy”.
From the start we had the vision that passing event, performance, and business context data through the already overloaded CMDB was a terrible mistake.
First, it was not a “best practice” as opposed to the rest of ITIL initiatives. Back then the number of existing companies around the world that had finished such a CMDB was zero. And it remains zero.