Teaser of “How to be a Great CIO (VII): Listen to Jim Collins”

You know Jim, right? He is probably the world’s #1 Management Guru these days, and his best-selling book Good to Great inspired an entire generation of leaders. He is the guy who discovered that great leaders don’t need to be charismatic (and added that charisma could even be a liability!). Look, I got some great new personal tips from Jim himself yesterday and I’d love to share them with you. Tomorrow, that is. See you then.

Mercenaries, Volunteers, and Contemplators

This past Easter I stayed in a hotel on the coast of Catalonia. It wasn’t ugly. It wasn’t a horrible experience. But there were a number of details that caught my eye.

For example, the cheese was horrendous. They seemed to have bought the cheapest cheese available; I imagined a dialogue between the dairy provider and the procurement manager of the hotel.  Continue reading

How to be a better CIO (IV): Lead an orchestra

In December we usually have a general gathering with the entire company in Barcelona. We like to do a different activity each year: archery, kart racing, touring the old city competing to see who is first to find a series of historical keys (which is called a gymkhana here), things like that. And after that, go out to eat, of course. Continue reading

Preview of “How to be a better CIO (IV): lead an orchestra”

Where on Earth have I been? Well, here and there. End of year festivities came around, I went to Argentina, then I went to London, etc. But really I have no excuse. Therefore, I have something in store for you: on Monday I’ll tell you all about my experience leading a band. Wondering what this has to do with being a better CIO, a better CISO, a better manager or a better parent? I haven’t really thought about that yet, but I’ve got until Monday to think it through.

See you soon!

What the heck is a Real Time Service Model?

I know that you suspect that there is a better way… a shorter path to all that value ITIL promises… a way to make real sense out of these malign CMDBs and their never-ending deployments—a way to truly align Operations and Business. Well, Real Time Service Models are your savior. But what are they? The answer, my friend, is blowin’ in the next post.

Forget about being a great CIO… be a superhuman!

Where have I been? The past few weeks, after landing from Buenos Aires were frantic… I was in Luxembourg, Amsterdam, Madrid, Mallorca, London, Barcelona (of course), an old castle from the 10th century in Cardona (Spain), and probably a couple more places I don’t remember, speaking to customers, prospects and analysts and also continuing my quest for personal growth. It was great as I had the opportunity to talk to many people from different countries, and it was so enriching.

One of these talks was with a long-distance, open seas swimmer who is about to get the “triple crown” of swimming. What this has to do with IT or being a better CIO (or CISO, or CEO, or, as I always say, whatever you want to be) is for you to discover soon, with my next post.

Hasta la vista!